Phoneline Plus
This competitively priced VoIP phone solution is ideal for sole traders and small businesses.
Phoneline plus supports essential features like Call Diversion, Call Transfer, Voicemail and is available with hardware or via a desktop or mobile application.
Small Business VoIP Phone Solution Key Features
Inclusive Calling Plan
Free Inclusive Calls to UK 01, 02, 03 Landlines, UK Mobiles and Ireland, USA, Canada, Australia and New Zealand.
Out of Hours Routing
With Phoneline Plus, set your out of hours profile for your working weeks and choose alternative call forwarding or voicemail for when you are closed.
Port Your Number
Keep your existing business number on Phoneline Plus by porting your number to our service.
Contact Directory
Control your business contact directory within the Phoneline Plus online application for instant search and quick dialling.
Mobile Application
Desktop, Android and iOS mobile applications so you can use Phoneline Plus anywhere you need.
Voicemail Capture
Voicemail audios are captured within the Phoneline Plus system, with tools to playback and download.
Built-in Call Analytics
A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface.
24/7 Portal Access
Direct access to configure your out of hours profile, to manage calls 24/7, call forwarding and voicemail capture options.
Phoneline Plus UK Small Business VoIP Phone System
This phone system has been built with sole traders and small businesses of the UK in mind. It offers essential business features that small businesses can benefit from and phone system features that you could use on the old standard copper business phonelines without the need for a fully blown phone system.
Our self administered solution puts you in control of all the basic telephony features you expect. Accessed via our latest selection of IP phones and the latest desktop and mobile clients.
It also lets you divert calls to a colleague or redirect customers to an external phone. With this small business phone system, managing your clients’ needs has never been easier. You can set unique messages and Out of Hours times and messages, letting you reclaim a work/life balance or manage an unexpected event instantly.
Your license allocates a new telephone number from which you can make & receive calls and take advantage of all the features Raw Phoneline Plus offers before you move your existing number.
With Raw Phoneline Plus, you will also be able to add a new geographical number to your account at no extra cost, allowing you to advertise local area numbers from the towns you want to target the most.
Frequently asked questions
How many users (phonelines) can I have?
There is no limit on the number of Phoneline Plus users you can have, but this solution is a small business phone system typically for 2 to 5 users.
Can I port my existing number(s)?
Absolutely. We can port numbers into Phoneline Plus, so that you can continue to use you existing business telephone number.
Do I need a physical phone?
There is a choice of a desk phone and DECT Cordless handset, but you can use Phoneline Plus by just downloading our desktop or mobile apps to make and receive calls.
Do I need the internet to use Phoneline Plus?
Yes. Phoneline Plus is a VoIP Phone service so it uses the internet to make and receive calls, but if you are using the mobile app, then the service works perfectly over mobile data and is very low on data usage. Raw also provides SoGEA and FTTP business broadband if you would like to consolidate all your providers into one.
Do I get control over how my number rings?
Yes. This is a self service solution, made easy to use and manage for end users. Every Phoneline Plus user gets access to call controls, analytics and features through the available web portal, desktop and mobile application.
How long is the contract?
We offer our small business phone system with 12, 24, and 36 month contracts, giving you flexibility and peace of mind.
Call Analytics for Small Business
Built-in reporting allows you to see your call patterns and ensures calls are being answered in your absence. Reports can be filtered by time period, users and numbers, or you can create and download a report to suit a specific need.
Business / Out of office hours schedules
A good small business phone system needs to manage your calls when you are closed. With Phoneline + you can set your Out Of Hours profile for every day of the week and route calls while you are closed to voicemail or an alternative number.
Small business phone system features
Phoneline+ offers all the key features you would expect from a traditional business phoneline including Voicemail, Call Divert, Call Hold, Contact Directory, Call Transfer, Call Forwarding and Number Withholding.
Hardware Options
Related Products
Knowledge Base – Phoneline+
Please find all the help topics and video guides to help you administer your service.