Frequently asked questions
How many users (phonelines) can I have?
There is no limit on the number of Phoneline plus users you can have but this soltion is a small business phone system tpically for 2 to 5 users.
Can I port my existing number(s)?
Absolutley, we can port numbers into phoneline plus, so that you can continue to use you existing business telephone number.
Do I need a physical phone?
There is a choice of a deskphone and DECT Cordless hanset, but you can use Phonline Plus by just downloading our desktop or mobile apps to make and receive calls
Do I need the internet to use phoneline plus?
Yes, Phoneline plus is VoIP Phone service so it uses the internet to make and receive calls, but if you are using the mobile app then the service works perfectly over mobile data and is very low data usage. Raw also provides SoGEA and FTTP business broadband if you would like to consilidate all your providers into one.
Do I get control over how my number rings?
Yes, This is a self service solution, made easy to use and manage for end users. Every Phoneline plus users gets access to call controls, analytics and features through the available web portal, desktop and mobile applications.
How long is the contract?
We offer our small business phone system with 12, 24, and 36 months contracts, giving you flexibility and peace of mind.