Technical Support Desk

Our Technical Support department is a dedicated team that are on had when our clients needs us the most.

As a customer of Raw our technical support team are here to help you as needed. With a friendly yet professional manner we care about our clients services and ensure we use our industry knowledge and experience and our attention to detail to ensure your solutions are running smoothly.

We pride ourselves on the customer experience we offer, there are other companies that can offer you similar services, but it will be our customer service that keeps you come back for more!

Our choice of products means that our support team have the time to train and develop their skills on our slected platforms, we prefer to work with a handful of systems and manufacturers meansing we can master their products rather than just sell you anything that is avaialble in the maket.

We are processes driven organisation that care and by having dedicated teams like our technical support department along with our Account Managers and Onboarding Team makes working with Raw seamless.

Our commitment to you

  • UK based support team
  • Case management system
  • 3-ring answer policy
  • Agreed service levels
  • Easy to follow instructions
  • Firendly, supportive staff