Dedicated Account Management

Our teams of account managers will oversee all aspects of your services with Raw

Raw believe in developing long-lasting relationships with our customers. Our account management team are key to the process and make it their priority to understand your business requirements. We can then match them to solutions that are truly right for you and your communication needs.

Our account managers build a close relationship with your team and quickly get a grasp of your business operation and usage patterns. This ensures they can deliver the best possible service, advice and experience. Whether you are business starting out, small or corporate, at Raw we care that your communication solutions work for you.

Account reviews

Regular account reviews conducted by your account manager ensure that you are up to date with any changes and developments that could benefit your business. When we understand changes that your business is going through or requires, we can offer and provide up to date solutions.

Technology is constantly changing and providing new solutions to problems sometimes overlooked. Your account management review will give a platform to ensure Raw focus on ensuring you have the right solution to help your business succeed. 

We are a team

Although we allocate named account managers to give familiarity and continuity to our customer experience, our account management team meet regularly to share best practice. This means someone in the team is always fully prepared and ready to step in where needed. Closely supported by our technical support and onboarding teams, we’ll ensure there is always someone on hand to help.

We aim to provide our customers with clear lines of communication on all our solutions. Your account manager keeps things simple and easy to understand. We pride ourselves in providing recommendations and solutions tailored to you!